Core Business

Chat & Communications

Team channels and direct messages, with organization-level communication channel and template configuration for consistent outbound comms.

3Features
1Benefits
0Industry Clouds

Problems Solved

  • Team chat lives in a tool disconnected from the work being discussed.

Benefits

  • Conversation stays next to the work it's about

Features

Channels & DMsOrg comms channel configMessage templates

How It Actually Works

1

Channel exists or is created

Public, private, and project channels are all real records; a Direct channel between two people is found or created automatically the first time they message each other -- never duplicated.

2

Messages sent

Text and file-attachment messages are both supported, with threaded replies via parentMessageId.

3

Read state & typing tracked

Read receipts and typing indicators are real, per-channel signals, not a cosmetic placeholder.

Getting Started

  1. 1Enable Chat from the Module Marketplace
  2. 2Every Project automatically gets its own channel on creation -- project discussion doesn't need a separate setup step

Related Knowledge Articles

Works Well With

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